When using the public areas of this site you are not required to provide us with any personal information and we do not monitor or collect any personally identifiable information from you on your use of the public portions of this site. We may track the number of users who visit areas of the site, but this tracking will not identify you.
isev will be what’s known as the ‘Controller’ of any personal data you provide to us. We process your personal data, either under the lawful basis of consent or contractual.
If you contact us using the form found on our contact page, the personal data we will initially ask for is your name and email address, which we will use to contact you for quoting purposes and to provide more information about the services we provide.
After we’ve contacted you (or) When we respond to your enquiry, we will most likely ask for information such as the name of your business, (this will help with our research in order to better understand your needs), and also your contact phone number so that we may discuss our services and any questions you may have.
There is no expiry period for how long we will keep this personal data. To comply with the GDPR, you are able to request an export of your data (data portability). If you wish for an export of your personal data, (or to be removed from our systems) email firstname.lastname@example.org.
We also process your personal data for marketing purposes under the lawful basis of consent, we will ask you for your name and email address to contact you.
To provide consent for us to send you marketing emails, you can either tick the check box on the contact form when filling it in, or through the form found on our blogs. We will use this personal data to email you with our latest blogs, tips and advice.
There is no expiry period for how long we will keep this personal data. To comply with the GDPR, you are able to request an export of your data (data portability), email email@example.com. To withdraw your consent, all you have to do is click the unsubscribe button found at the bottom of the email, this will not affect isev contacting you under the contractual lawful basis.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can notify to the Information Commissioner’s Office (ICO).
We will not pass your details to any external organisation or third party. isev reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems or to protect itself or its users.
We have strict security and confidentiality procedures covering the storage and disclosure of your information in order to safeguard it, prevent unauthorised access and to comply with the Data Protection Laws. Whilst we do our best to safeguard your personal information, we cannot ensure or warrant the security of any information that you transmit to us.
Cookies are pieces of information that your web browser transfers to your computer’s hard drive for record keeping purposes. Cookies can make the web more useful by storing information about your preferences on a particular site, thus enabling website owners to provide more useful features for their users.
isev does not currently log user IP addresses (the location of your computer on the internet) but we reserve the right to for systems administration and trouble-shooting purposes. We do not log IP addresses to track a user’s session, nor do we link IP addresses to anything personally identifiable. Your browser will anonymously identify the type of device, operating system and browser being used by you.
The cookie (or message) asks permission to be placed on your computer’s hard drive in a small text format. If you agree to this the message or file is then added to your hard drive. It can help to analyse web traffic, to identify a user or retain login information when you are revisiting a website. Cookies therefore can be very useful, they can respond to previously used web applications. Enabling the web application to mould its operations to your needs, likes or dislikes by tracking the information about your preferences.
‘Traffic log cookies’ can identify which web pages are being used. A good tool for analysing web page traffic data which ultimately improves our website because it moulds it to customer needs. This information is only used to gather information for statistical analysis after which the data is removed from the system.
In the main, cookies do help to provide a better website. We can monitor pages customers find useful and those which they do not. However, be assured that the cookie does not allow any access to your computer or divulge any personally identifiable data information about you.
You do have a choice. It is perfectly acceptable to accept or decline cookie use. You can amend your browser setting to decline, but bear in mind that this may stop you from getting the most out of the website.
Monitoring telephone calls and e-mails to isev offices
Telephone calls using the telephone numbers provided on this web site and all isev extensions and e-mail correspondence with isev via generic or individual employees e-mail addresses may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.