Magento Support UK

Magento Support based on open communication

Working in harmony to keep your website running and at peak performance is how Magento support should be done. We have open communication so you can know what’s happening with your support and maintenance.

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Magento Support based on open communication
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01952 897 444

quote

“I’ve been very impressed and more than happy with isev’s efficient and quick support and also the attention to detail they give – very important for us on our work. The team is creative and knowledgeable and proactive with creative ideas and solutions to our projects. Wouldn’t hesitate to recommend them!“

– Bill Lyons - DEFRA

Support Base

  • For Magento CE
  • Our package is comprehensive, this below list is an overview of some of the items it includes:
  • 4 hours support & maintenance
  • Proactive service
  • Design & development support
  • Email/ticket support system
  • Version control tracking
  • Troubleshooting
  • Magento security updates
  • 3rd party add-on updates
  • Unused hours are rolled over
  • And much more....

Support Plus

  • For Magento CE & EE
  • Our package is comprehensive, this below list is an overview of some of the items it includes:
  • Everything in the Base package
  • 8 hours per month
  • Critical issue phone support 24/07/365
  • Security patches to server
  • Website availability text message alerts
  • Website and server health monitoring
  • Website and server health alerts
  • Video/telephone training
  • Unused hours are rolled over
  • And much more....

Support Enterprise

  • For Magento CE & EE
  • Our package is comprehensive, this below list is an overview of some of the items it includes:
  • Everything in the Base & Plus packages, and:
  • 15 hours per month (total)
  • New feature development
  • Customised SLA
  • Unused hours are rolled over
  • And much more....